This Policy explains how mr88 collects, processes, stores, and protects personal data belonging to Malaysian players and visitors of the mr88 platform.
Last updated: 12 June 2026 | Effective from account registration or first platform use
All personal data is encrypted in transit and at rest. mr88 uses 256-bit SSL across every page of the platform.
mr88 does not sell, rent, or trade your personal information to unaffiliated third parties for their own marketing purposes.
You may access, correct, or request deletion of your personal data by contacting mr88 support through the platform at any time.
mr88 ("we", "us", "our") is committed to protecting and respecting the privacy of every person who uses the mr88 platform, whether through the website at mr88.asia or through the associated mobile application. This Privacy Policy ("Policy") describes what personal data we collect from you, how we use and protect that data, the circumstances under which we may share it, and the rights available to you as a data subject.
By registering an Account with mr88 or by using any mr88 service, you acknowledge that you have read and understood this Policy. This Policy should be read in conjunction with the mr88 Terms & Conditions, which are incorporated herein by reference. If you do not agree with this Policy, please discontinue use of the Platform immediately.
mr88 is mindful of the specific privacy expectations of Malaysian users and takes its obligations under applicable data protection legislation seriously. We do not treat privacy as a compliance checkbox — it is a material component of the trust relationship between mr88 and every player who chooses our platform.
For the purposes of this Policy, the data controller responsible for personal data processed in connection with the mr88 Platform is the licensed operator of mr88.asia. Players may contact the Data Protection Officer (DPO) or the Privacy team at any time using the contact details provided in Section 13 of this Policy.
mr88 collects personal data in the following categories:
3.1 Registration and Identity Data. When you create an mr88 Account, we collect your full legal name, date of birth, email address, Malaysian mobile number, and any username you choose. Where identity verification (KYC) is required, we may additionally collect a copy of your government-issued identity document (such as your MyKad or passport) and proof of address.
3.2 Financial Data. We collect information about deposits and withdrawals you make through the Platform, including transaction amounts, timestamps, and the payment methods used (for example, Touch n Go eWallet, Boost, Maybank FPX, CIMB, or cryptocurrency wallet addresses). We do not store full card numbers or full bank account numbers; payment processing is handled by PCI-DSS-compliant third-party processors.
3.3 Transactional and Gaming Data. We record all bets placed, games played, outcomes, bet amounts in MYR, promotional bonuses claimed, and account balance movements. This data is necessary for the provision of the betting service, audit trail maintenance, and dispute resolution.
3.4 Technical and Device Data. We automatically collect IP address, device type, operating system, browser type and version, session duration, pages visited, and referring URLs when you access the mr88 Platform. This data is used for security monitoring, fraud prevention, and service optimisation.
3.5 Communications Data. If you contact mr88 support via live chat, email, or any in-platform messaging tool, we retain records of those communications to assist in resolving disputes and improving our support quality.
3.6 Responsible Gaming Data. Where you set deposit limits, activate a cooling-off period, or request self-exclusion, we retain records of those requests and the dates on which they were made. This data is processed to protect your wellbeing and to comply with our responsible gaming obligations.
mr88 uses personal data for the following purposes:
mr88 does not use automated decision-making or profiling in a way that produces legal effects concerning you without human review.
mr88 processes personal data on the following legal grounds:
mr88 may share personal data with the following categories of recipients:
mr88 does not sell personal data. All third-party data processors engaged by mr88 are subject to contractual data processing agreements that impose obligations consistent with this Policy.
The mr88 Platform uses cookies and similar tracking technologies to maintain sessions, prevent fraud, analyse usage patterns, and serve relevant content. The categories of cookies used include:
You may manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using core mr88 Platform features, but may affect personalisation elements.
mr88 retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:
After the applicable retention period, personal data is securely deleted or irreversibly anonymised.
mr88 implements a range of technical and organisational security measures to protect personal data from unauthorised access, disclosure, alteration, or destruction. These measures include:
While mr88 takes every reasonable precaution, no internet-connected system can be guaranteed unconditionally secure. In the event of a data breach that poses a significant risk to your rights, mr88 will notify affected Players in accordance with applicable legal obligations.
Subject to applicable law, you have the following rights in relation to your personal data held by mr88:
To exercise any of the above rights, contact mr88 support through the live chat on the Platform. mr88 will respond to verifiable requests within thirty (30) days. Identity verification may be required before mr88 can process certain requests.
The mr88 Platform is strictly restricted to individuals who are 21 years of age or older. 21+ Only
mr88 does not knowingly collect personal data from minors. If mr88 becomes aware that a registered Account belongs to a person under 21 years of age, the Account will be suspended immediately, all deposits will be retained pending investigation, and any personal data collected from the minor will be deleted upon completion of the investigation. Parents and guardians who believe their child has registered an mr88 Account should contact support immediately.
mr88 may update this Privacy Policy from time to time to reflect changes in Platform functionality, applicable law, or our data processing practices. Where changes are material, mr88 will notify registered Players via email or in-platform notification at least seven (7) days before the revised Policy takes effect. The "Last updated" date at the top of this Policy indicates when the most recent revision was made. Continued use of the mr88 Platform after an updated Policy takes effect constitutes acceptance of the revised terms.
If you have questions, concerns, or complaints regarding this Privacy Policy or mr88's data processing practices, please contact us through the 24/7 live chat available on the Platform, or by email at the address listed in the footer of this page.
Practical commitments, not just policy words.
Every connection between your device and the mr88 Platform is protected by 256-bit SSL encryption — the same standard used by Malaysian banks and fintech platforms like Touch n Go and Boost.
Personal data stored in mr88's systems is encrypted at rest. Payment credentials are never stored in full — they are tokenised and handled exclusively by certified payment processors.
mr88 does not sell, lease, or trade your personal information to third-party marketers. Your data belongs to you — it is used to operate your account, not to monetise your attention elsewhere.
Access, correct, export, or delete your data at any time. mr88 honours data subject rights requests within 30 days. No bureaucratic runaround — contact live chat and we'll handle it.
mr88 only collects data that is necessary for account operation, regulatory compliance, and service delivery. We do not request data we don't need, and we don't retain data longer than required.
If you no longer wish to receive promotional communications from mr88, you can opt out through your Account settings or by contacting support. Your opt-out is processed immediately.
Our support team is available 24/7 to answer data privacy questions, process data subject requests, or clarify how mr88 handles your personal information.